Privacy Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

1. Introduction

Wilde Manor LLC, doing business as Wilde Manor and, where applicable, (“Wilde Manor,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you visit www.wildemanor.com, make a reservation, book an animal encounter or other experience, communicate with us, subscribe to marketing communications, receive SMS/text messages, or otherwise interact with Wilde Manor.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with Wilde Manor.

Information You Provide to Us

We may collect information including:

First and last name
Mailing or billing address
Email address
Telephone or mobile number
Reservation and booking information
Arrival and departure dates
Number of guests
Guest preferences and special requests
Information concerning experiences or animal encounters you book
Communications you send to us
Marketing preferences
SMS/text messaging consent
Transaction and payment-related information
Other information you voluntarily provide

Please avoid submitting sensitive personal information through general website forms unless specifically requested and reasonably necessary for the service you are requesting.

Reservation Information

When you make a reservation, we may collect information necessary to administer your booking, including your contact information, reservation dates, accommodation or experience selections, party information, preferences, transaction information, and communications relating to your reservation.

Payment Information

Payments may be processed through third-party payment processors or our reservation platform.

Depending on the transaction, payment providers may collect credit or debit card information, billing information, and other information required to process your transaction.

Wilde Manor does not necessarily receive or retain your complete payment card number when transactions are processed directly by an authorized third-party payment provider.

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

Internet Protocol (IP) address
Browser type
Device type
Operating system
Referring website
Pages visited
Links clicked
Date and time of access
Approximate geographic information derived from an IP address
Website interaction and usage information
Cookie and similar technology identifiers

We may use this information to operate, secure, analyze, and improve our website and marketing activities.

3. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

Process and manage reservations
Provide lodging and hospitality services
Schedule and administer animal encounters, tours, events, and experiences
Process transactions
Send booking and reservation confirmations
Communicate before, during, and after a stay or experience
Respond to questions and customer service requests
Provide important operational or service-related information
Personalize guest experiences
Maintain business and transaction records
Improve our website and services
Analyze website traffic and performance
Conduct advertising and marketing activities
Send promotional communications when permitted
Administer SMS/text messaging programs
Detect and prevent fraud, misuse, or security incidents
Protect the safety and security of guests, employees, animals, property, and systems
Exercise or defend legal rights
Comply with applicable laws, regulations, legal processes, and governmental requests

4. Reservations and Newbook

Wilde Manor may use Newbook or another reservation-management provider to facilitate online reservations, guest communications, payments, and related hospitality services.

Information submitted during the booking process may therefore be processed by our reservation technology providers on our behalf or as otherwise described in their applicable privacy terms.

The information collected during a reservation may include your name, contact information, stay details, guest information, preferences, payment-related information, and communications associated with the reservation.

5. SMS/Text Messaging Privacy

Wilde Manor may provide guests with the option to consent to SMS/text message communications.

Wilde Manor LLC DBA Wilde Manor will not share or sell subscriber information with third parties for their direct marketing purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

Where supported, guests may reply HELP for assistance or contact Wilde Manor directly using the contact information provided below.

We may use service providers to technically deliver SMS communications on our behalf. SMS opt-in information and consent will not be shared with third parties for their own marketing or promotional purposes.

6. Email Marketing

If you elect to receive marketing emails, we may send communications regarding:

Special offers
Promotions
Lodging packages
Animal encounters
Events
New experiences
Seasonal offerings
News and announcements

You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in an applicable marketing email.

Unsubscribing from marketing communications does not necessarily prevent us from sending non-promotional communications necessary to administer an existing reservation, transaction, or customer relationship.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

Enable website functionality
Remember preferences
Maintain website security
Understand how visitors use our website
Measure website performance
Improve our services
Measure advertising effectiveness
Support advertising and remarketing activities

Some cookies may be placed by third-party service providers.

You may be able to control cookies through your browser settings or, where provided, our website’s cookie-management tools.

Disabling certain cookies may affect website functionality.

8. Analytics

We may use analytics providers, such as Google Analytics or similar services, to understand website traffic, visitor behavior, and website performance.

These services may use cookies and similar technologies to collect information about your interaction with our website.

Information generated through analytics services may be processed according to the privacy practices of the applicable provider.

9. Advertising and Social Media

We may use advertising and social media services to promote Wilde Manor.

These services may include platforms such as Google, Facebook, Instagram, and other advertising or social media providers.

Depending on the technologies implemented on our website and your privacy settings, these providers may collect or receive information regarding interactions with our website for analytics, measurement, or advertising purposes.

Your interactions with third-party social media platforms are also subject to those platforms’ privacy policies.

10. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate Wilde Manor, including to service providers that perform services on our behalf.

These may include:

Reservation and property-management providers
Payment processors
Website hosting providers
Website maintenance providers
Email service providers
SMS/text messaging service providers
Analytics providers
Advertising and marketing providers
Customer service providers
Information technology and cybersecurity providers
Professional advisers such as accountants, insurers, and attorneys

These providers may receive information necessary to perform their services.

As specifically stated above, mobile information and text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

11. Sale of Personal Information

Wilde Manor does not sell personal information in exchange for money.

Certain privacy laws may define “sale,” “sharing,” or targeted advertising more broadly than an ordinary monetary sale. To the extent such laws apply to Wilde Manor, we will provide any notices, rights, or choices required by applicable law.

SMS/text messaging opt-in information and consent are not sold or shared with third parties for their own marketing or promotional purposes.

12. Legal and Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to a subpoena, court order, warrant, or other lawful request
Cooperate with law enforcement or governmental authorities
Protect our legal rights or property
Protect the safety of guests, employees, animals, or others
Investigate fraud, security incidents, or violations of our policies
Establish, exercise, or defend legal claims

13. Business Transfers

If Wilde Manor or its assets are involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

14. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

Provide requested services
Maintain reservation and transaction records
Fulfill contractual obligations
Comply with tax, accounting, insurance, and legal requirements
Resolve disputes
Protect our legal rights
Prevent fraud and abuse

Retention periods may vary depending on the type of information and our legal and operational requirements.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, database, or information system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.

16. Children’s Privacy

Our website is not intended to independently collect personal information directly from children under 13.

We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.

Parents or guardians may provide information concerning minors when reasonably necessary for a family reservation or experience.

If you believe a child under 13 has provided personal information to us without appropriate authorization, please contact us so we can review and, when appropriate, delete the information.

17. Privacy Rights

Depending on where you reside and which privacy laws apply to Wilde Manor, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Obtain information about certain uses or disclosures
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise other rights provided under applicable law

Not every privacy right applies in every jurisdiction or circumstance.

We may need to verify your identity before processing certain privacy requests. We may also retain information where required or permitted by law.

To submit a privacy request, contact us using the information listed below.

18. Virginia Residents

Residents of Virginia may have rights under applicable Virginia privacy law when the law applies to Wilde Manor and the particular processing activity.

Applicable rights may include requests to access, correct, or delete certain personal data; obtain a copy of certain personal data; and opt out of certain targeted advertising, sale, or profiling activities.

These rights are subject to statutory definitions, exemptions, business applicability thresholds, verification requirements, and other limitations.

Requests may be submitted using the contact information below.

19. International Visitors

Wilde Manor is located in the United States and our website and services are primarily operated from the United States.

If you access our website from another country, information you provide may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data protection laws in these jurisdictions may differ from those in your country.

Where applicable law provides additional rights regarding international transfers or processing, we will address such rights as required.

20. Third-Party Websites and Services

Our website may contain links to third-party websites or integrate third-party services.

We do not control independently operated third-party websites and are not responsible for their privacy practices.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

21. Do Not Track

Some browsers provide “Do Not Track” signals.

Because there is not a universally accepted technical or legal standard governing these signals in all contexts, our website may not respond to every Do Not Track signal.

We will honor legally required browser-based privacy signals where and to the extent required by applicable law.

22. Changes to This Privacy Policy

We may modify this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

Material changes may be communicated through additional methods when required by applicable law.

We encourage visitors to review this Privacy Policy periodically.

23. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Wilde Manor LLC
Wilde Manor

Website: www.wildemanor.com

Email: info@wildemanor.com

Phone: (434) 517-1991

Mailing Address:
4112 River Road, South Boston, Va 24592

Now Booking Overnight Stays Spring 2026