Terms & Conditions
Last Updated: September 1, 2026
Welcome to Wilde Manor. These Terms & Conditions (“Terms”) govern your use of the Wilde Manor website, reservations, bookings, accommodations, experiences, communications, and other services offered by Wilde Manor.
By accessing our website, making a reservation, purchasing an experience, submitting information through our website, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Business Information
These Terms apply to services provided by:
Wilde Manor LLC DBA Wilde Manor
Website: www.wildemanor.com
For purposes of reservations and booking communications, our booking platform may identify our property or account as Wilde Manor.
Throughout these Terms, “Wilde Manor,” “we,” “us,” and “our” refer to the business identified above.
2. Website Use
The Wilde Manor website is provided for informational, reservation, booking, and promotional purposes.
You agree to use this website only for lawful purposes. You may not use the website in any manner that could damage, disable, interfere with, or impair the website, its services, or another person’s use of the website.
You may not attempt to gain unauthorized access to any portion of the website, reservation system, customer information, servers, accounts, or related systems.
3. Reservations & Bookings
Reservations for accommodations, animal encounters, tours, events, packages, and other experiences are subject to availability and confirmation.
When making a reservation, you agree to provide accurate, current, and complete information.
Rates, availability, packages, experiences, restrictions, and other offerings may change without notice unless otherwise required by law.
A reservation is not guaranteed until the applicable booking process has been completed and confirmation has been issued.
Additional policies regarding deposits, final payments, cancellations, rescheduling, refunds, check-in, check-out, occupancy, and other reservation requirements may be presented during the booking process. Those policies become part of your agreement with Wilde Manor when you complete your reservation.
4. Rates, Taxes & Fees
Guests are responsible for all charges associated with their reservation, including applicable room or experience rates, taxes, service fees, deposits, add-ons, and other disclosed charges.
Prices displayed on the website may be subject to change before a reservation is completed.
Any applicable taxes or fees will be disclosed during the booking process when required.
5. Payment Authorization
By submitting payment information, you represent that you are authorized to use the payment method provided and authorize Wilde Manor and its authorized payment providers to process applicable charges related to your reservation.
Wilde Manor may use third-party payment processors to securely process transactions. Payment processing may also be subject to the applicable provider’s terms and privacy practices.
6. Cancellations, Changes & Refunds
Cancellation, modification, rescheduling, no-show, and refund requirements may vary depending on the accommodation, package, event, encounter, promotion, or experience purchased.
The applicable cancellation policy will be provided during the booking process or in your reservation confirmation.
Guests are responsible for reviewing these policies before completing a reservation.
Failure to arrive for a reservation or cancellation outside the permitted cancellation period may result in forfeiture of deposits or other charges as permitted by the applicable reservation terms and law.
7. Check-In, Check-Out & Guest Responsibilities
Guests must comply with the check-in and check-out requirements provided with their reservation.
Guests are responsible for their own conduct and the conduct of members of their party while on Wilde Manor property.
Guests agree to comply with posted rules, staff instructions, safety procedures, animal encounter requirements, occupancy restrictions, and other property policies.
Wilde Manor reserves the right, subject to applicable law, to refuse service or require a guest to leave the property when the guest’s behavior creates a safety risk, materially disrupts operations or other guests, damages property, violates applicable law, or materially violates these Terms or other disclosed property policies.
8. Animal Encounters & Experiences
Wilde Manor may offer opportunities to observe or interact with animals.
Animals are living creatures whose behavior can sometimes be unpredictable. Guests participating in animal encounters must follow all instructions provided by Wilde Manor employees, guides, handlers, or authorized representatives.
Guests must not feed, touch, approach, chase, disturb, or otherwise interact with an animal except as specifically permitted by Wilde Manor staff.
Certain encounters may have age, height, mobility, health, clothing, footwear, supervision, or other participation requirements.
Wilde Manor reserves the right to modify, delay, relocate, substitute, or cancel an animal encounter when reasonably necessary for animal welfare, guest safety, weather conditions, veterinary considerations, operational circumstances, or other conditions beyond our reasonable control.
9. Assumption of Risk
Certain activities at Wilde Manor, including outdoor activities and permitted interactions with animals, may involve inherent risks.
By voluntarily participating in these activities, guests acknowledge the ordinary and inherent risks associated with the activity to the extent permitted by applicable law.
Nothing in these Terms is intended to waive rights or exclude liability that cannot legally be waived or excluded.
Additional waivers or acknowledgments may be required for specific experiences.
10. Children & Minors
Children and minors must be supervised by a responsible parent, legal guardian, or authorized adult as required by Wilde Manor policies.
Certain accommodations, activities, or animal encounters may have minimum age requirements or require an accompanying adult.
The adult making a reservation involving minors is responsible for reviewing applicable participation requirements before booking.
11. Property Damage
Guests may be financially responsible, to the extent permitted by law and applicable reservation terms, for damage caused by themselves or members of their party to Wilde Manor accommodations, furnishings, equipment, facilities, or other property beyond ordinary wear and tear.
Additional cleaning charges may apply when disclosed in applicable booking or property policies.
12. Personal Belongings
Guests are responsible for securing their personal belongings.
To the extent permitted by applicable law, Wilde Manor is not responsible for lost, stolen, forgotten, or damaged personal property except where liability cannot legally be excluded.
Guests should promptly contact Wilde Manor regarding lost property.
13. Weather & Unforeseen Circumstances
Certain activities, tours, animal encounters, and experiences may be affected by weather, animal welfare considerations, maintenance, emergencies, government restrictions, or circumstances outside Wilde Manor’s reasonable control.
When necessary, Wilde Manor may modify, postpone, substitute, or cancel affected activities.
Any refund, credit, or rescheduling eligibility will be determined by the applicable reservation policy and circumstances.
14. Photography & Video
Photography and video may be permitted in designated areas, subject to posted rules and staff instructions.
Commercial photography, professional productions, promotional shoots, or other commercial uses of Wilde Manor property or imagery may require prior written authorization.
Wilde Manor may separately request permission to use identifiable photographs or video of guests for promotional purposes. Where consent is required by law, such material will be used in accordance with the applicable consent.
15. SMS & Text Messaging Terms
We Wilde Manor LLC DBA Wilde Manor will not share or sell subscriber information with 3rd parties for their direct marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By selecting the Check Box on the Bookings Check Out Page, guests agree to receive marketing SMS. Guests may receive an SMS prior to, during, or after their stay with us; Message Frequency Varies. Standard message and data rates may apply. Reply STOP to Opt Out.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Guests are responsible for providing an accurate mobile telephone number and for notifying us if their number changes.
Wireless carriers are not liable for delayed or undelivered messages.
Where applicable, guests may reply HELP for assistance or contact Wilde Manor using the contact information provided on our website.
Transactional or service-related communications concerning an existing reservation may be treated differently from marketing communications where permitted by applicable law.
16. Email & Marketing Communications
Guests may have the opportunity to subscribe to promotional email communications from Wilde Manor.
Marketing communications may include information regarding:
- Special offers
- Events
- Lodging packages
- Animal encounters
- New experiences
- Promotions
- News and announcements
Recipients may unsubscribe from promotional emails using the unsubscribe link included in applicable marketing emails.
17. Privacy
Your use of our website and services is also subject to the Wilde Manor Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and disclose personal information associated with website use, reservations, communications, and other interactions with Wilde Manor.
18. Third-Party Services
Our website may integrate with or link to third-party services, including reservation platforms, payment processors, mapping services, social media platforms, analytics providers, and other external services.
Wilde Manor does not control the privacy practices, security, availability, or content of independently operated third-party websites and services.
Your use of third-party services may be governed by their respective terms and privacy policies.
19. Intellectual Property
Unless otherwise stated, the content appearing on the Wilde Manor website, including its:
- Branding
- Logos
- Text
- Graphics
- Photographs
- Videos
- Designs
- Website layouts
- Marketing materials
is owned by, licensed to, or otherwise lawfully used by Wilde Manor and is protected by applicable intellectual property laws.
Website content may not be reproduced, distributed, modified, republished, sold, or commercially exploited without prior written permission except as otherwise permitted by law.
20. Website Information & Availability
We make reasonable efforts to provide accurate and current information. However, website content may occasionally contain typographical errors, outdated information, technical inaccuracies, or temporary availability discrepancies.
We may update website content, offerings, pricing, policies, or availability as necessary.
We do not guarantee that the website will always operate uninterrupted or error-free.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Wilde Manor and its owners, employees, representatives, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Wilde Manor and its owners, employees, representatives, and agents from claims, losses, damages, liabilities, and reasonable costs arising from your unlawful use of the website, your material violation of these Terms, or your intentional or negligent misconduct.
23. Accessibility
Wilde Manor strives to provide an enjoyable experience for our guests.
Guests who require accessibility accommodations are encouraged to contact us before their visit so we can provide information about available accommodations and help determine whether a particular experience has physical or other participation requirements.
24. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except where applicable federal law or another jurisdiction’s mandatory law provides otherwise.
Any dispute arising from these Terms will be handled in accordance with applicable law.
25. Changes to These Terms
Wilde Manor may revise these Terms & Conditions periodically.
When changes are made, the “Last Updated” date at the top of this page will be revised.
The version in effect at the time of a transaction will apply to that transaction unless otherwise required by law.
26. Contact Information
Questions regarding these Terms & Conditions may be directed to:
Wilde Manor
Wilde Manor LLC
Website: www.wildemanor.com
Email: info@wildemanor.com
Phone: (434) 517-1991
Mailing Address: 4112 River Road, South Boston, Va 24592
By accessing the Wilde Manor website, completing a reservation, or using our services, you acknowledge that you have read and agree to these Terms & Conditions and any additional policies presented during the applicable booking process.